Every conversation counts
eavesdrop
AI-powered call intelligence for automotive dealerships
Turn every phone call into actionable insights. Automatic transcription, scoring, coaching, and next-best-actions — so nothing falls through the cracks.
Call intelligence
A clearer picture of every call
Agent score
86/100
Suggested follow-up
Schedule a customer callback
Next best action ↗
How it works
From conversation to action in four steps
Record
Upload or connect your phone system recordings
Transcribe
AI converts speech to text with speaker identification
Analyze
Extract summaries, scores, coaching, and key facts
Act
Get next-best-actions: emails, callbacks, CRM updates
Features
The insight behind every interaction
Call Summaries
Short and detailed summaries of every call, with key facts extraction
Agent Scoring
0-100 scores for professionalism, knowledge, communication, compliance
Coaching Feedback
What went well and what to improve, with specific examples
Next Best Actions
Automated email drafts, callback reminders, CRM tasks
Customer Intelligence
Satisfaction, sentiment, escalation risk for every interaction
Multi-Language
Works with English and German dealership calls
Integrations
Connect your phone systems
Automatically ingest calls from cloud PBX, desktop softphones, mobile devices, and more. No manual uploads needed.
Microsoft Teams
Record and analyze incoming & outgoing Teams voice calls automatically.
Desktop Recorder
PC app that captures calls from any softphone or VoIP app. Runs in the system tray.
Zadarma PBX
Auto-pull recordings from your Zadarma cloud PBX via polling or webhooks.
Twilio
Pull recordings from Twilio programmable voice with webhook support.
RingCentral
Sync call recordings and metadata from RingCentral MVP.
Five9
Enterprise contact center integration for call recordings and agent data.
Mobile App
Upload call recordings from your phone — Android call recorder exports and voice memos.
SFTP / S3 Import
Bulk import from SFTP servers or S3 buckets for legacy PBX systems.
Zoom Phone
Auto-sync cloud recordings from Zoom Phone after calls end.
Who it's for
Built for automotive dealer groups.
Sales managers get performance visibility. Agents get coaching to improve. Service teams never miss a follow-up.